Payment and Billing Policy

Thank you for choosing JustCaliJewelry. This Payment and Billing Policy covers our practices related to payments, billing, and subscriptions. By placing an order on https://justcalijewelry.com/, you agree to this Payment and Billing Policy.

Store Currency

All transactions on https://justcalijewelry.com/ are processed in United States Dollars (USD). Prices displayed on our website are also quoted in USD.

Accepted Payment Methods

We accept payments through Shopify Payments, which includes:

  • Credit/Debit Cards: Major cards such as Visa, MasterCard, American Express, and more.
  • Digital Wallets: Options like Apple Pay and Google Pay.

Please ensure your payment method has sufficient funds to cover the purchase to avoid delays or cancellations of your order.

Billing Information

Ensure all billing information provided during checkout is accurate, current, and complete. Incorrect information may cause a delay in the processing and delivery of your order. If your payment method is declined, you might receive a notification, and your order won't be processed.

Payment Security

Your security is paramount. Our e-commerce platform uses state-of-the-art encryption to securely transmit your payment details. Credit card details are never stored on our servers.

Taxes and Charges

Sales tax is applied according to local, state, and national laws. Any applicable taxes will be communicated to you before purchase completion. There are no hidden fees or charges.

Payment Receipt and Confirmation

Once your order is completed, you'll receive an email confirmation detailing the purchased items and the amount charged. Save this confirmation for your records.

Failed Transactions

If a transaction fails or is declined, please check with your bank or card provider to verify the reason. Often, it's due to incorrect billing information, exceeded limits, or bank restrictions. If the issue persists, try an alternative payment method or contact our customer support.

Refunds

Refunds, if applicable, will be processed using the original method of payment. Depending on your payment provider, refunds can take several days to reflect in your account. For more details on our refund policy, please visit our Refund Policy page.

Contact

If you have questions about a transaction or encounter any issues, don't hesitate to contact us:

Address: 1142 Raven Ct, Salinas CA 93905, United States
Email: support@justcalijewelry.com
Phone: +1 (323) 805 8730